We needed a replacement drawer and they support team came through right away. So thankful for the great service!

My 36" vanity with quartz top arrived in Hawaii - perfect condition and on-time! Excellent product - solid and all wood as advertised. Slight problem with the backsplash which had a manufacturing crack on the backside so I took a picture and sent it to customer service. It was late evening back on the mainland but I received an immediate response that a replacement would ship the next day. Sure enough, next morning I had an email with the tracking number and a delivery in 3 days. Outstanding customer support!

My experience was amazing! Ariel held the vanity from shipping for me until we were able to be present for the delivery. The vanity we ordered is very well built and arrived in perfect condition! Very pleased, and will order again from Ariel for sure!

I am thrilled with my Cambridge vanity-it is solid, beautiful and well made-even my contractor commented.0 on it. I purchased the mirrors to match-everything was well packaged, and arrived in a timely manner. Customer service is excellent. Great experience dealing with this company.

Outstanding customer service. I ordered a bath vanity, but had a countertop that arrived broken, and they replaced it with no fuss. Great quality. Would/will buy again.

Great vanity and worth the wait (long wait). It may take a month to get it to you, but it’s badass (mine). I complained a lot since I was surprised by the shipping time and realized now that’s just how it goes with this. Good communication. Forget about tracking the shipment. Just trust in the long process.

I am pleased to share this review about Ariel Bath. I've needed to contact Customer Service twice regarding my order (tracking details and parts service) and both interactions could not have been more positive and helpful. I was disappointed one of my items arrived damaged, but believe this is due to the nature of the product and could have been a result of the palletizing of the product. But the timeline to respond and resolve the issue was exceptional. The products I ordered are very high end and beautiful.

Ariel Bath gets A+ for customer service. They are timely and responsive in their communication and definitely keep the customer in mind. I have appreciated my interactions with them. In addition, I purchased a lovely vanity from them. It is sturdy and well made and a great upgrade to my bathroom.

Although our original countertop arrived broken, once we contacted the customer service they were very helpful. We were given a couple of options of countertops to replace the broken one. Once we had chosen the countertop we wanted, our order was submitted. In just over a week we received our new countertop, in perfect condition. We actually were able to change from the original marble top to a quartz top. Very happy with service and speed. Our issue was quickly resolved.

Exceptional customer service! After shopping in multiple places (from local kitchen and bath shops to big box stores and hardware stores) for a solid wood vanity - we were happy to find this amazing blend of quality and value in a single product. Instead of having to buy the vanity, countertop, sink, and drawer pulls separately at a much higher price, we were able to order one item which contained all components - and in the exact style and 42 inch size we were hoping for! It arrived quickly and the vanity itself was wonderful but we were disappointed in the color of the quartz countertop which was beige rather than white. I reached out to customer service and they worked with us very helpfully, carefully offering options until we were happy with the countertop. They even opened the box and photographed the Carrara marble replacement prior to shipping to be sure we would be happy!! We could not be more impressed with this team and will definitely be using them for future projects.