A different top was delivered with the vanity but the issue was remedied with professional customer service.

I love my vanity. The customer service has been amazing at Ariel Bath. I’d highly recommend getting your vanity here!

Our cabinet arrived damaged but they were quick to get the wheels in motion to get us a replacement

Had an extremely helpful and positive experience with tech support as we replaced the black Ariel vanity pulls to brushed nichol. Thank you so much

I had to call in on a specific product to get some specification and delivery clarification. Very knowledgeable and answered my questions quickly and thoroughly.

Very helpful and quick action, looking forward to seeing my new vanity, Aiah was very helpful with the shipping and customer service!

I spent a lot of time looking at vanities in brick and mortar stores and online. I was shocked at the prices for the quality that I saw.. Then I found Ariel online. The specifications for the build were just as good as anything else I saw and at a substantially better price, sometimes 50% of what others were charging. I had some questions and emailed them in. I received prompt answers from Justine. So I decided to take the leap. Once ordered the vanity took about a week to arrive. The delivery company they use was most helpful in bringing it into the garage. It was packaged incredibly well on its own pallet. To say I was pleasantly surprised would be an understatement. If the design of these units fit your aesthetic, you couldn't do any better. Solid wood construction with a beautiful finish and good hardware. I wanted to touchup kit, so I emailed Justine and it was on its way in less than 24 hours. Five stars in every way.

I’ve been very pleased with both of my experiences with Ariel Bath. The first vanity I bought is absolutely gorgeous, real wood, and well crafted. During my second purchase at Ariel I interacted with a very helpful and efficient support representative who helped me add a discount that I had missed during checkout. She was knowledgeable, friendly and went above and beyond to get the discount added for me. (Ty Jade) I recommend this company and will buy from them again.

Customer service matters, when I needed it they took care of me. Bought a product from a large box store had a small issue and they were eager to hear about it and then make it right. Quality product with a team that cares.

Excellent product and great service in correcting an issue. Aiah handled the issue professionally and responsibly and made sure the turn around was fast.